Frequently asked questions

How do I make a reservation?

Bookings can be made via our online booking system by clicking on the small Book button. Any questions? info@ecaulodge.be ou 0474 71 90 90. 

Can I book for just one night?

It depends on the period. For a real moment of disconnection, we strongly advise you to stay a minimum of two nights to make the most of your lodge and the surrounding area.

What are the check-in and check-out times?

At weekends, you can check in at reception between 4pm and 8pm and check out until 10.30am. On weekdays, you can check in between 5pm and 8pm and check out until 10.30am. When checking out, you can always leave the keys in the letterbox at reception. When you make your reservation, we ask you to give us a more precise arrival time so that we can welcome you personally. Should this change, please let us know by emailing info@ecaulodge.be or calling 0474 71 90 90.

Can I bring my pet?

We accept pets. When you make your reservation, you can mention that you would like to come with your faithful companion. A supplement of €20 per night will be added to your booking. Of course, we recommend that you only bring your pet if it is calm by nature. Any damage will be charged to you, and if your pet causes a noise nuisance, we reserve the right to ask you to take it to a local boarding kennel. Pets are not allowed in the chairs and beds and their excrement must be collected.

Are the lodges accessible to wheelchair users?

Ecau Lodge has a two-person lodge for disabled people. Simply select it when you make your reservation.

Can I book a cot?

On request, we can provide a cot and/or highchair for a supplement of €15. Parents are responsible for supervising their children. Beware of potential dangers: there is a pellet stove in the lodges and a pond on the site. We decline all responsibility.

Where can I park my vehicle during my stay?

We have free parking for one car per lodge. Cars are not allowed on the site. Naturally, we encourage soft mobility. Ecau Lodge is accessible by bike (junction point in the street), so your holiday experience will start right from home. By train, the station is 1.2 km away.

Does the accommodation have a wifi connection?

In order to promise you total disconnection and to promote a moment of reconnection with nature and your loved ones, we have not installed wifi in the lodges. However, the meeting room does have wifi for your events.

What supplies does Ecau Lodge provide?

In your lodge, you'll find bath towels, bed sheets, pillows, toilet paper, kitchen utensils and pellet for the stove. Access to your lodge is by foot, so don't hesitate to bring slippers to keep your cocoon clean and a thick jumper to enjoy the covered terrace.

Do I have to heat the Nordic bath myself (Lodge Quattro Hottub)?

In order to offer you a unique slow life experience, your hottub will not be heated in advance. It takes between 3 and 4 hours to heat a Norwegian bath, so we recommend that you plan ahead. Logs will be available and we will explain how to prepare it.

Is it possible to have a barbecue?

All the buildings are made of wood, so you need to be careful. Barbecues must be centralised in the brazier/petanque area for safety reasons. The embers must be extinguished after use.

Is there a restaurant in the accommodation?

We do not have a restaurant or shop at Ecau Lodge. Within a 2 km radius, you'll find quality shops. Farm produce, organic market gardeners, bakers, butchers, 3 supermarkets, delicatessens, restaurants, etc. And even take-away delivery services. When you book, we will provide you with a small brochure with things to do and places to eat near Ecau Lodge.

N.b : The meeting room is available for private use but does not serve as a restaurant area.

Do I have to clean my lodge before I leave?

The kitchenette and cutlery will need to be cleaned. We provide cleaning but we ask that you return your lodge in the condition in which you found it. Each lodge has a broom, dustpan, bucket and towel. This will enable you to keep your cocoon tidy.

Do you take a deposit?

We reserve the right to ask you for a deposit of 200€. This deposit is payable in cash or by credit card and is refundable within 48 hours if no damage or theft has occurred. Towels taken away will be charged at 15€/piece.

Can I stay safely in my lodge?

You certainly can. You'll feel and hear nature like never before: the rain, the wind, the creaking of the wood and even the frogs! Wood is an extraordinary and extremely friendly natural material, but it is very sensitive to variations in temperature and humidity. The lodges have already withstood torrential rain and 7 Bf winds, and nothing moves. They are anchored to the ground. Doors and windows should be treated with care.

There may be splinters on staircase banisters. Steps and ramps may also be slippery. The pond is ornamental, swimming is prohibited and may also be dangerous for children.

Each lodge has a fire extinguisher and a fire detector. Visible cameras (6) are installed in the car park, brazier and reception areas. The lodge doors can be locked, but we advise you not to take any valuables with you. We cannot be held responsible for any theft or loss. The car park gate must be closed from 9pm to 8am.Please close it again if you enter or leave during this period.

Is there a risk of cancellation?

In periods of prolonged frost, thermal discomfort is real. In the event of cancellation on our part, you will be offered a full refund.

Why is there no lighting on the path?

So as not to disturb the wildlife too much. As we're in an area with low light pollution, we want everyone to enjoy the night sky. You will be given a small torch to return to us at the end of your stay.

Why aren't there any charging points for electric vehicles?

We're in an area of landscape and recreational interest. Unfortunately, the existing electricity network is very limited. However, the installation of photovoltaic panels is under consideration.

What can I expect from a neighbouring field?

Peace and quiet, but not always. Farmers don't have fixed working hours or weekends.